We aim to dispatch goods within 2 working days of an order being placed. If there are stock shortages you will be notified by email or telephone and you will have the option of waiting or amending your order.
UK deliveries are sent by 2nd class post as standard. For a small additional sum your shopping can be sent by special delivery (guaranteed UK weekday next day delivery) - please select UK Mainland Next Day from the delivery country options on the drop down menu at the checkout stage. Both recorded delivery and special delivery require a signature so if you are not there to sign for the packet it will be held at your local sorting office.
International deliveries are sent by airmail and for goods over £60 in value will require a signature on delivery. Please be aware that once goods are sent then we can only tell you when they were SENT and not when they will be delivered. This is because we are at the mercy of customs and postal services. It often takes 10-15 working days for parcels to reach USA / Canada and Australia / NZ.
If you have any questions or concerns please contact us via firstname.lastname@example.org.